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TLDR: Add privacy-first voice to your banking assistant in Python. This tutorial uses on-device voice AI (no cloud services, no data sharing) and covers:

By the end of this tutorial, you'll have a privacy-by-design Python script that wakes on custom phrases like "Hey Capital Assistant", recognizes spoken commands (check balance, transfer funds, pay bills), and responds with natural-sounding speech.

Why On-device AI Matters for Banking Apps

Voice banking creates an immediate privacy challenge: every balance check, fund transfer, and bill payment spoken aloud contains regulated financial data. Cloud-based voice APIs (Google Speech, AWS Transcribe, Azure Speech) send customer audio to external servers, creating three critical risks:

On-device processing eliminates these risks — audio never leaves the customer's device, satisfying GDPR Article 25 while reducing regulatory burden.

Who This Tutorial Is For

  • Fintech developers building voice-enabled banking apps
  • Compliance teams evaluating voice AI solutions
  • Mobile banking teams seeking GDPR-compliant speech recognition
  • Product managers exploring voice banking features

What You'll Build

This tutorial builds a voice assistant banking system that processes audio entirely on-device. Porcupine Wake Word enables voice activated banking, Rhino Speech-to-Intent recognizes voice banking commands, and Orca Streaming Text-to-Speech generates natural sounding responses — all within a secure, cloud-free voice AI pipeline suitable for fintech and mobile banking apps.

Prerequisites for Adding Privacy-first Voice to Banking Apps

  • Python 3.9 or higher installed on the development machine
  • Picovoice AccessKey: from the Picovoice Console for free

Train a Custom Wake Word for Voice Banking AI Agents

  1. Sign up for a Picovoice Console account and navigate to the Porcupine page.

  2. Enter your wake phrase such as "Hey Capital Assistant" and test it using the microphone button.

  3. Click "Train", select the target platform, and download the .ppn model file.

For tips on designing an effective wake word, refer to Choosing a wake word

Define Voice Commands for Voice Banking

Voice banking requires understanding specific financial intents. This YAML context defines the commands the voice assistant banking system will recognize.

  1. In the Rhino section of Picovoice Console, create an empty context for your voice assistant.

  2. Click the "Import YAML" button in the top-right corner of the Console. Paste the YAML provided below to add the banking voice commands.

YAML Context for Voice Banking Assistant:

This context defines five main banking intents:

  • checkBalance: Query account balances
  • transferFunds: Move money between accounts
  • payBill: Make bill payments
  • recentTransactions: View transaction history
  • accountInfo: Get account details
  1. Download the .rhn model file, choosing your target platform.

You can refer to the Rhino Syntax Cheat Sheet for more details on how to build your custom context.

Install Python SDKs for Voice Banking Assistant

Install the following python SDKs using pip:

Build the Voice Assistant Banking System

The following sections demonstrate the Python code that connects all components into a working voice banking system.

Initialize the Voice AI Models and Audio I/O

Import the SDKs and initialize each engine with your AccessKey:

Detect the Custom Wake Word

Porcupine Wake Word listens continuously for your custom phrase. When detected, it triggers the voice assistant banking system:

Process Banking Voice Commands

Rhino Speech-to-Intent converts spoken commands into structured data your banking API can use:

Send Voice Commands to Banking API

This function routes the detected voice commands to the banking API:

Generate Voice Responses

Orca Streaming Text-to-Speech converts text responses into natural-sounding audio:

Complete Python Script for Voice Banking

Here's the full voice assistant banking implementation in Python:

Run the Voice Banking System

Get your Picovoice AccessKey from the Picovoice Console. Replace ${ACCESS_KEY} with your AccessKey, and update the file paths to point to your local keyword and context files:

The voice activated banking assistant is now running. Test it with commands like "What's my checking balance?" or "Transfer $100 to savings."

Extend the Voice Banking Solution

Once the voice banking assistant is operational, consider these enhancements:

  • Multi-Language Support: Picovoice engines support a wide range of languages, allowing you to adapt the voice assistant for different regions.
  • Voice Biometric Authentication: Add speaker identification with Eagle Speaker Recognition to confirm customer identity before executing sensitive transactions.

Start building a voice banking solution with Picovoice!

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